Welcome.
I’m here to do my best for you. In this line of work, we are always seeking more health. You are too, or you wouldn’t be here. I look forward to working together.
Please read through my policies. I’m happy to answer any questions you have.
Appointments
Bodywork sessions are by appointment only. You may schedule your own appointment online. You may also contact me first (preferably scheduling a free phone consultation) if you have any questions.
Please try to arrive 5 minutes early to decompress before your session. If possible, allow yourself some down-time after your session to integrate.
Your appointment time is reserved exclusively for you. I send a reminder email and text 48 hours in advance of your start time.
If you need to reschedule, please be kind and do so as soon as possible. You may reschedule online or by emailing, texting, or leaving a voicemail for me.
If you miss an appointment with less than 24 hours of notice, you will be responsible for full payment for the session.
Rates
Initial appointments and 90 minute sessions: $165.
Follow-up appointments/60 minute sessions: $135.
Multi-session packages and subscriptions are discounted by 10 percent.
Payment
When you schedule yourself online, you prepay with a credit card.
If you prefer to pay with cash, check made out to MaryAnn Reynolds, or a cash app, I will need to schedule your session for you.
Special instructions for American Express cards: enter the card number minus the last digit. Then enter the four-digit CVV code. Then enter the last digit of the credit card number. If this doesn’t work, try another type of card or ask me to send you a payment request in PayPal or Venmo.
I accept Health Care Savings Account and Flexible Spending Account cards.
Tips are not accepted. I do appreciate feedback (both positive and about how I can improve), and spreading the word to others in person or in writing about a good experience is deeply appreciated.
I do not work with insurance companies, but if you request a receipt, I can provide one after your session(s) that you can submit to your insurance company or HCSA/FSA plan for reimbursement.
Packages
Multi-session packages are discounted by 10 to 20 percent.
Packages never expire, and they are non-refundable. If you buy a package and cannot use all the sessions, you may request a gift certificate for the balance.
If you would like to request a package or gift certificate not listed on my Scheduling link, please contact MaryAnn at 512-507-4184.
Mask policy
When Austin/Travis County is in Stage 4 or 5, masks are required at all times throughout the office suite and in my private office, regardless of vaccination status.
The only exception is during the intraoral portion of TMJ Relief sessions, when you will need to unmask. I will give you some antiseptic solution (Listerine or a 1% peroxide solution or salt water) to rinse your mouth with before proceeding.
In Stage 3 or below, you may be unmasked if you feel safe doing so, and I will ask you if you are comfortable with me unmasking. (I’m vaxxed and boosted.)
I run a Winix air filter at all times when I am working. It more than meets the highest CDC and WHO recommendations.
If you have a sore throat, fever, or other symptoms of illness, please reschedule your session.