Policies

Welcome.

I’m here to do my best for you. In this line of work, we are always seeking more health. You are too, or you wouldn’t be here. I look forward to working together.

Please read through my policies. I’m happy to answer any questions you have.

Appointments

Bodywork sessions are by appointment only. You may schedule your own appointment online. You may also contact me first (preferably scheduling a free phone consultation) if you have any questions.

Please try to arrive 5 minutes early to decompress before your session. If possible, allow yourself some down-time after your session to integrate.

Your appointment time is reserved exclusively for you. I send a reminder email and text 48 hours in advance of your start time.

If you need to reschedule, please be kind and do so as soon as possible. You may reschedule online or by emailing, texting, or leaving a voicemail for me.

If you miss an appointment with less than 24 hours of notice, you will be responsible for full payment for the session.

Rates

Initial appointments and 90 minute sessions: $165.

Follow-up appointments/60 minute sessions: $135.

Multi-session packages and subscriptions are discounted by 10 percent.

Payment

When you schedule yourself online, you prepay with a credit card.

If you prefer to pay with cash, check made out to MaryAnn Reynolds, or a cash app, I will need to schedule your session for you.

Special instructions for American Express cards: enter the card number minus the last digit. Then enter the four-digit CVV code. Then enter the last digit of the credit card number. If this doesn’t work, try another type of card or ask me to send you a payment request in PayPal or Venmo.

I accept Health Care Savings Account and Flexible Spending Account cards.

Tips are not accepted. I do appreciate feedback (both positive and about how I can improve), and spreading the word to others in person or in writing about a good experience is deeply appreciated.

I do not work with insurance companies, but if you request a receipt, I can provide one after your session(s) that you can submit to your insurance company or HCSA/FSA plan for reimbursement.

Packages

Multi-session packages are discounted by 10 to 20 percent.

Packages never expire, and they are non-refundable. If you buy a package and cannot use all the sessions, you may request a gift certificate for the balance. 

If you would like to request a package or gift certificate not listed on my Scheduling link, please contact MaryAnn at 512-507-4184.

Mask policy

When Austin/Travis County is in Stage 4 or 5, masks are required at all times throughout the office suite and in my private office, regardless of vaccination status.

The only exception is during the intraoral portion of TMJ Relief sessions, when you will need to unmask. I will give you some antiseptic solution (Listerine or a 1% peroxide solution or salt water) to rinse your mouth with before proceeding.

In Stage 3 or below, you may be unmasked if you feel safe doing so, and I will ask you if you are comfortable with me unmasking. (I’m vaxxed and boosted.)

I run a Winix air filter at all times when I am working. It more than meets the highest CDC and WHO recommendations.

If you have a sore throat, fever, or other symptoms of illness, please reschedule your session.

How are you doing, my friends?

How are you doing at this point in the pandemic/recession? I’m enjoying more downtime. Planted a garden, making nourishing soups for cold days, connecting with a few friends, dancing on Zoom, doing the MELT Method to help my body recover from a low-back injury in October.

I have a hunch that a few people are thriving, most people are muddling through the “new normal” that may never really feel normal, and quite a few have been hit hard with losses of loved ones, jobs, homes, security. Bless.

Where are you?

I’m so grateful that during this pandemic, taking good precautions, I am able to work in my office one day a week (Tuesdays), offering private sessions.

I didn’t work for six months except for some long distance healing sessions and consultations over the phone or Zoom. I’ve been working now since mid-September, so nearly 5 months.

I work one day a week to minimize spreading COVID. I figure that if a client or I comes down with it, we’ll know within a week, and I at least won’t have exposed other clients before I figure that out.

It’s not perfect but it (and pre-screening, masks, my face shield, and air purifier) make it safer.

I taught a Self-Help for Jaw Pain course over Zoom last fall that I spent a lot of time developing, and I may offer it again when demand is sufficient. I had developed a busy clientele for TMJ Relief sessions, but COVID has made it unsafe to work in people’s mouths.

I’m considering offering private TMJ Relief sessions over Zoom, teaching people to do their own intra-oral work. It’s not hard. You just have to know where to touch. I’m not sure what the demand is for that, however.

The subtleties of doing craniosacral therapy require practice. The ability to sense subtle motions and patterns in a receiver’s body is developed through training and maintained and augmented through practice.

It took a few weeks to get my palpation skills back to my previous level. I appreciate everyone who has come in over the past few months for allowing me to deepen my abilities.

The swirly state when your body actively heals itself.

Since I’ve been working on my essay exam for getting certified by the Upledger Institute in craniosacral therapy techniques, I’ve developed more sensitivity and awareness of energetic and physiological processes.

I’ve come to appreciate even more the biodynamic branch of craniosacral therapy and sometimes integrate it into sessions, especially for repeat clients. I seem to be one of those people who learns how to “go by the book” and then experiments with integrating whatever is in my toolbox that my intuition tells me will help a receiver release something that no longer serves.

I’ve been receiving biodynamic sessions regularly from my officemate Christian Current. It’s whetting my desire for more training in the biodynamics field. I also had a great Upledger-style session from ou officemate Liz Baker that helped me release some dural tube restrictions after I injured my low back in October.

I recommend that people new to cranial work receive 3 sessions, because with bodywork this subtle, your innate healing processes strengthen with familiarity with the work and with me as a practitioner.

I offer a package of 3 sessions for $250 and a package of 6 for $500. This works out to $83.33 each. A single craniosacral session is $100, so you still save $20 from my regular session price.

If you’re feeling stale or stressed, craniosacral therapy can help restore your resilience. I’m interested in working with people who have had COVID and are suffering aftereffects.

Anyway, this is a little note to you to share what’s up with my practice and stay in touch. I’m available on Tuesdays. I have openings at noon, 1:30, 3, 4:30, and 6 pm. You can check my online scheduling page for availability. I would love to see you. I would love to hear from you.

Summer plans

I will be away from my office Wednesday, June 5, through Friday, June 15 while I travel to Canada to take an advanced TMJ Mastery course, visit an old friend, and do a little traveling.

I will likely be revamping my TMJ Relief Program after that training. Look for an announcement here as well as in my summer newsletter. To subscribe, email mareynolds27@gmail.com with SUBSCRIBE in the subject line.

I’ll also be away from Tuesday, July 30, through Friday, August 9, serving as a teaching assistant for a Nightwalking class in Taos and exploring a bit more of New Mexico.

My online booking program will not let you schedule appointments when I am away from the office, so you don’t need to remember these dates.